How to request deletion
Email hello@snackle.fans from the email address connected to your Snackle account with the subject "Delete my Snackle data".
If you cannot email from the account address, include enough information for us to verify ownership before deleting data.
What deletion covers
Account deletion removes that organization's Snackle login and account, Fanvue OAuth connections and stored tokens, the organization's pages, tracking destinations and encrypted provider credentials, account-origin attribution and conversion records, account-uploaded media, and model memberships. Account deletion does not delete a shared creator or another connected organization's data.
A verified full creator/model deletion removes the creator profile, pages, social links, uploaded media, attribution and conversion records, tracking configuration, and model memberships across every connected account.
We may retain limited records if needed for security, fraud prevention, legal compliance, accounting, dispute handling, or to prove that a deletion request was completed.
Timing
We complete verified deletion requests within 30 days, except where applicable law permits or requires us to retain limited information for longer.
The public Blob removal is normally queued immediately when the database deletion is committed and is retried until complete if the storage provider is temporarily unavailable.
Deleting data can permanently disable existing links, dashboards, attribution history, conversion delivery, and connected provider settings.